- Reminder after 3 attempts feeding wrong card PIN  - if your attempts are exceeded, your card will be automatically blocked. Also, you have to take into account that the card has an expiration date, which is placed on the front side. It is also necessary to follow the requirements for using the card, in particular if the chip and/or the magnetic strip is damaged, the card becomes unusable. In these circumstances, you should contact the Bank to reissue the payment card. 

From all BAKAI BANK OJSC ATMs or from other banks' ATMs, those that support your card payment system (Visa or ELCARD). 

Cash disbursement points (via POS-terminals) of BAKAI BANK OJSC or those of other banks, which has information on servicing cards of your payment system (Visa or ELCARD). In this case, you will need to show an identity document, as it is required by the bank.

-First of all, you should get yourself familiarized with the Bank's tariffs and pay attention to the fees for cashing out and making purchases with the payment card.

-Additional fees may be charged when servicing at other banks.

-No one expect you should know the PIN code and it does not change. 

-Go to any branch of the Bank and fill out an application for card reissue (processing time for issuing a new card is 5 working days in Bishkek, 10 working days in the regions of the Kyrgyz Republic).