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0 (312) 61-00-61 6111
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РУССКИЙ КЫРГЫЗЧА
0 (554) 00-61-11 0 (312) 61-00-61 6111
  • Personal
    • Loans
    • Deposits
    • Cards
    • Money Transfers
    • Terms for Opening and Maintaining a Personal Account
    • Individual safety deposit boxes
  • Business
    • Loans
    • Deposits
    • Cards
    • Open an Account
    • Individual safety deposit boxes
    • POS-terminal
    • Documentary collection transactions and trade finance
  • Precious Metals
  • Mortgaged Property
  • Tenders & Auctions
  • IFC
  • About us
    • History
    • Management
    • Requisites
    • Complaints & Feedback
    • Career and Jobs
    • Reporting
  • Internet Banking
    • Bakai business
    • Bakai 24
    • Extraction

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Most asked questions

Where can I pay by card?

- You can pay by card at any retail or service outlet where you see the Elcard and VISA Electron/Classic/Gold logo. As a rule, the logo is located on the door or cash register.

What to do if you forget your PIN-code?

-No one expect you should know the PIN code and it does not change. 

-Go to any branch of the Bank and fill out an application for card reissue (processing time for issuing a new card is 5 working days in Bishkek, 10 working days in the regions of the Kyrgyz Republic).

Where and how can I top up my card?

- You can replenish your payment card by depositing money through the Bank's savings bank offices and branches of the Bank, if you have an identity document and know the details of the bank card. Commission for depositing money is not charged.

If I use the card, how much will I be charged for cashing?

-First of all, you should get yourself familiarized with the Bank's tariffs and pay attention to the fees for cashing out and making purchases with the payment card.

-Additional fees may be charged when servicing at other banks.

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0 (312) 61-00-61 6111 bank@bakai.kg

OJSC “BAKAI BANK” Kyrgyzstan, Bishkek, 56 Michurin St.

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