- You can pay by card at any retail or service outlet where you see the Elcard and VISA Electron/Classic/Gold logo. As a rule, the logo is located on the door or cash register.

-No one expect you should know the PIN code and it does not change. 

-Go to any branch of the Bank and fill out an application for card reissue (processing time for issuing a new card is 5 working days in Bishkek, 10 working days in the regions of the Kyrgyz Republic).

- You can replenish your payment card by depositing money through the Bank's savings bank offices and branches of the Bank, if you have an identity document and know the details of the bank card. Commission for depositing money is not charged.

-First of all, you should get yourself familiarized with the Bank's tariffs and pay attention to the fees for cashing out and making purchases with the payment card.

-Additional fees may be charged when servicing at other banks.