We are enhancing our services! System maintenance on November 19-20

Dear customers!

​We are committed to continually enhancing the quality and efficiency of our services!​ As part of these efforts, we will be conducting scheduled maintenance from 8:00 PM on November 19, 2024, through the end of November 20, 2024. These upgrades are designed to make your banking experience even more seamless and reliable.

During this time, the following card services will be temporarily unavailable:

• Payments for goods and services, including online transactions

• Cash withdrawals at ATMs and POS terminals

• Payments and transfers via ELQR

• Issuance of VISA/ELCARD cards

• Transfers to cards or by phone number, along with other payment services

Additionally, during this period, payments and service top-ups through payment terminals, mobile applications, and e-wallets will be temporarily unavailable, This includes:

• Incoming and outgoing card transactions in the BakAi and BakAi Business mobile apps

• Top-ups of card and settlement accounts

• Deposits into savings accounts

• Loan repayments, including financing provided by the Islamic Financial Center

❕We strongly recommend planning your financial activities in advance and withdrawing any required funds ahead of time.

Thank you for your patience and understanding as we work to serve you better.

Sincerely, your Bakai Bank.