Visa Infinite and Visa Infinite Metal

• Coverage limit: up to $2,500,000 USD
• Purchase protection: covers eligible items against theft, loss, or accidental damage for up to 90 days
• Travel and baggage delay coverage: available for delays of 4 hours or more
• Family coverage: extends to up to 5 people traveling with the cardholder

Visa Platinum

• Purchase protection: covers eligible items against theft, loss, or accidental damage for up to 90 days
• Travel and baggage delay coverage: available for delays of 4 hours or more
• Family coverage: extends to up to 5 people

Visa Infinite Metal and Visa Infinite

• 6 complimentary lounge visits worldwide
• Access via the Visa Airport Companion app
• Amenities include: comfortable seating, Wi-Fi, food, and workspaces
• Entry with your Visa Infinite card or a voucher
• Benefit valid through September 30, 2026

Visa Platinum

• 2 complimentary lounge visits worldwide
• Access via the Visa Airport Companion app
• Entry with your Visa Platinum card or a voucher
• Benefit valid through September 30, 2026

• 24/7 global assistance — help anytime, anywhere in the world
• Personalized support with hotel bookings, dining reservations, travel planning, and more
• Support available in both English and Russian
• Convenient communication via WhatsApp and Telegram
• Quick access to the Visa Concierge chatbot for fast answers and card benefit details
• You can find the bot on Telegram or WhatsApp by searching Visa Concierge

Yes, Visa Infinite Metal, Visa Infinite and Visa Platinum insurance programs include family coverage.

• Benefits extend to up to 5 individuals traveling together with the primary cardholder.

• All purchases made over the last 30 days are taken into account.
• The last 5 days prior to the visit are not included in the calculation.
• The number of transactions does not matter — only the total amount of spending is considered.

The following transactions are included:
• purchases at retail outlets (in Kyrgyzstan and abroad);
• online purchases (e-commerce);
• payments made via Google Pay and Garmin Pay.

The following transactions are not included:
• cash withdrawals;
• transfers and account transactions (P2P, QR payments, internet banking, loan repayments, etc.);
• any transactions that are not processed as retail or e-commerce purchases.

Example:
If a client plans to visit the VIP lounge on 20 January 2026, the system will review spending for the period from
15 December 2025 to 14 January 2026, where:
• the first 30 days are included in the calculation;
• the last 5 days are excluded.