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Complaints & Feedback

Dear clients and partners,

Bakai Bank OJSC contonuously strives to improve the quality of its services, based on your wishes.

Do you have any suggestions, complaints or would simply like to express your gratitude?

Fill out the form and send it to us.

*Applications that are not subject for review:

**Please provide detailed information necessary for identification and a more expanded description of the situation. This will allow us to provide with the most complete and accurate answer to your appeal.

Напишите код страны, например +996, +7
Mailing address and postal code (in case of filling, the reply will be through the post office)
Maximum size 2 MB

If you have any questions, you can also:

Extract from the Regulation on Handling Customer Complaints and Suggestions of OJSC "Bakai Bank"