You can block your card through the following options:
a) By calling our Contact Center
b) Instantly through the BakAi mobile app
c) By visiting any Bakai Bank branch

We issue both Visa and Elcard cards.

You can check your balance through:
a) The BakAi mobile app
b) Any ATM
c) Our Contact Center (after identity verification)
d) Any Bakai Bank branch

If a Bakai Bank ATM retains your card, it can be returned only after the scheduled cash collection, which takes place within two weeks.
For urgent cases, expedited retrieval is available within 24 hours.

Cashback is a loyalty program that rewards you with up to 5% back on your purchases made through POS terminals and online shopping.
The amount you earn is calculated based on your spending and paid out at the end of each month — with no limits on how much you can earn.

For more details, visit our Promotions page.