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BakAi and BakAi Business Privacy Policy


This Personal Data Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to all information that OJSC "Bakai Bank" may obtain about the Customer when using the "BakAi" or "Bakai Business" applications.

1. DEFINITION OF TERMS

1.1 The following terms are used in this Privacy Policy:

1.1.2. "Personal Data" - any information relating to a directly or indirectly defined or identifiable natural person (subject of personal data).

1.1.3 "Personal Data Processing" - any action (operation) or set of actions (operations) performed with or without using means of automation with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - a requirement mandatory for adherence by the Bank not to allow their dissemination without the consent of the subject of personal data or other legal basis.

1.1.5. "Customer" - a natural person of 18 (eighteen) years of age, having legal capacity and ability to act, who has concluded an Agreement with the Bank by acceding to it.

2. GENERAL PROVISIONS

2.1. Use of the "BakAi" or "Bakai Business" applications by the Customer means that the Customer agrees with this Privacy Policy and terms of processing the Customer's personal data.

2.2 Should the Customer disagree with the terms and conditions of the Privacy Policy, the Customer shall discontinue using the BakAi or Bakai Business applications.

2.3 This Privacy Policy applies only to the BakAi or Bakai Business applications.

3. SUBJECT MATTER OF THE PRIVACY POLICY

3.1. This Privacy Policy sets forth the obligations of OJSC "Bakai Bank" on non-disclosure and ensuring the confidentiality protection regime of personal data.

3.2 Personal data permitted to be processed under this Privacy Policy shall be provided to the Bank by the Customer:

3.2.1 When the Customer uses the "BakAi" or "Bakai Business" applications.

4. PURPOSE OF COLLECTING USER'S PERSONAL INFORMATION

4.1. The Customer's Personal Data may be used to provide the Customer with the access to the BakAi or BakAi Business applications and to allow the Customer to use the functionality.

5. MEANS AND TERMS OF PERSONAL INFORMATION PROCESSING

5.1. Processing of the Customer's personal data shall be carried out with no time limit, by any lawful means, including in the information systems of personal data with or without the use of automation tools.

5.2 Customer's personal data may be transferred over to authorized state bodies only on the basis and in accordance with the procedure established by the legislation of the Kyrgyz Republic.

5.3 The Bank shall take necessary organizational and technical measures to protect the Customer's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties.

5.4 The Bank shall not be liable if the personal data has been intentionally disclosed by the Customer or has not intentionally become known to third parties through the Customer's fault.

6. OBLIGATIONS OF THE PARTIES

6.1. The Customer undertakes to:

6.1.1 Provide personal data information required for using BakAi or BakAi Business applications.

6.1.2 Update, supplement the provided information on personal data if the information specified in clause 6.1.1 of this Privacy Policy changes.

6.2 The Bank is obligated to:

6.2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy.

6.2.2 Ensure confidentiality of confidential information, not to disclose without prior written authorization of the Customer, and not to exchange, publish or disclose by any other possible means the transferred personal data of the Customer, except for the requirements of the legislation of the Kyrgyz Republic.

6.2.3 Take precautionary measures to protect the confidentiality of the Customer's personal data in accordance with the procedure normally used for the protection of such information in the existing business turnover.

7. LIABILITY OF THE PARTIES

7.1. The Bank shall be liable for unauthorized use of the Customer's personal data in accordance with the laws of the Kyrgyz Republic, except as provided in paragraphs 5.2 and 5.4 of this Privacy Policy.

8. DISPUTE RESOLUTION

8.1. Prior to filing a claim with the court on disputes arising from the relations between the Customer and the Bank, a claim (a written proposal for voluntary dispute settlement) is mandatory.

8.2 The recipient of the claim, within 30 calendar days from the date of receiving the claim, shall notify the applicant of the claim in writing about the results of the claim processing.

8.3 If no agreement is reached, the dispute will be forwarded to a judicial body for consideration in accordance with the applicable laws of the Kyrgyz Republic.

8.4 This Privacy Policy and relations between the Customer and the Bank shall be subject to the current legislation of the Kyrgyz Republic.

9. ADDITIONAL CONDITIONS

9.1. The new Privacy Policy comes into force from the moment of its placement on the Bank's Website, if otherwise is not stipulated by the new version of the Privacy Policy.

9.2 The current Privacy Policy can be found at www.bakai.kg.